Accessibility
Last updated: December 20, 2025
Our Commitment
At Jupyter, we believe smart home security should be accessible to everyone. We are committed to ensuring our website and products can be used by people of all abilities, and we continuously work to improve the accessibility of our digital experiences.
Accessibility Standards
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines help make web content more accessible to people with disabilities, including those with visual, auditory, physical, speech, cognitive, and neurological disabilities.
Accessibility Features
Our website includes the following accessibility features:
Keyboard Navigation
All interactive elements can be accessed and operated using a keyboard alone.
Screen Reader Support
Pages are structured with proper headings, labels, and ARIA attributes for assistive technologies.
Reduced Motion
Animations respect your system's "reduce motion" preference for a calmer experience.
Text Scaling
Text sizes are defined in relative units, allowing browser zoom up to 200% without loss of content.
Clear Structure
Logical heading hierarchy and landmark regions help you navigate content efficiently.
Descriptive Links
Links clearly describe their destination, so you know where they lead before clicking.
Animations & Motion
Our product pages feature scroll-triggered animations and visual effects to showcase our products. We understand that motion can be distracting or uncomfortable for some users.
Reducing Motion on Your Device
To reduce or disable animations across our website, enable the "reduce motion" setting on your device:
- macOS: System Preferences > Accessibility > Display > Reduce motion
- iOS: Settings > Accessibility > Motion > Reduce Motion
- Windows: Settings > Ease of Access > Display > Show animations (turn off)
- Android: Settings > Accessibility > Remove animations
Our website respects the prefers-reduced-motion media query. When enabled, animations will be minimized or disabled automatically.
Colour & Contrast
We design with sufficient colour contrast to ensure text is readable. Our interface uses:
- A minimum contrast ratio of 4.5:1 for normal text
- A minimum contrast ratio of 3:1 for large text and UI components
- Information is not conveyed by colour alone
Mobile App Accessibility
The SecureProtect mobile app (available on iOS and Android) is designed with accessibility in mind:
- Compatible with VoiceOver (iOS) and TalkBack (Android)
- Supports Dynamic Type for larger text sizes
- High contrast mode support
- Clear, simple interface design
Known Limitations
While we strive to make our website fully accessible, some areas are still being improved:
- Some older PDF documents may not be fully accessible. Contact us for alternative formats.
- Video content may not yet have audio descriptions (captions are provided).
- Some third-party embedded content may have limited accessibility.
We are actively working to address these limitations.
Ongoing Improvements
Accessibility is an ongoing effort. We regularly:
- Test our website with screen readers and keyboard-only navigation
- Review colour contrast and visual design
- Update our practices based on user feedback
- Train our team on accessibility best practices
Need Help or Want to Provide Feedback?
If you encounter any accessibility barriers on our website, or have suggestions for improvement, we want to hear from you.
Email: info@jupyter.com.au
Response time: We aim to respond within 2 business days and will work with you to provide the information or assistance you need.